- Claire Haas
Terms & Conditions
IMPORTANT: Please read these terms and conditions, as your contract starts from the date that you book your course online and is legally binding.
BOOKING A COURSE
Please fill in the booking form with all relevant information, this helps to prepare your certificate, and allows the tutor to see what prior knowledge you hold. If the course you are attending has pre-requisites, we will need a copy of the relevant certificate emailed to us. The course cannot go ahead until we have received this.
A non-refundable booking fee is required to secure your place and the training date is NOT confirmed until the this is received.
Once we send the invoice for the non-refundable booking fee, we hold training dates on provisional hold for a maximum of 24 hours, after which the date will be released.
Once we receive your booking fee, we will send you your home study manual and health, safety and marketing manual. When you have read through this a few times, you need to email your tutor and ask for the home study questionnaire, which will need to be completed and returned to your trainer at least 4 days prior to the course date. Completion and return of the home study questionnaire is mandatory and if you fail to provide it within given time, then you will not be eligible to attend the course with no refund available. You must achieve 100% pass on the home study questionnaire in order to receive your certificate (all the answers are in the manual).
14 days before the course is held, full payment should be completed and paid direct to your trainer.
PAYING FOR YOUR COURSE
The non-refundable booking fee for the course needs to be paid direct to your trainer. For the final part of the payment for the course, your tutor will provide you with details on ways in which this can be paid.
All booking fees and full course payments are STRICTLY NON-REFUNDABLE AND NON- TRANSFERABLE. We do, however, recognise that an attendance problem may arise, so we will allow a transfer to an alternative course provided 30 days' notice is given and a nominal £15 admin fee will be charged. If students do not attend on the day without prior notice, they will lose, or be responsible for, the full course fee.
It is the responsibility of the student to ensure that the courses you apply for are suitable for your requirements and that you have the pre-requisite qualifications and the competence to be able to achieve the objectives of this course. All student information will be confidential, nor will it be disclosed to other parties.
To the maximum extent permitted by law, Jane Bryan Beauty Training accepts no responsibility for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of this website, or any information contained therein.
It is your responsibility to check that your insurance will cover you for these courses.
CONFIRMATION OF COURSE DATE
Courses will still run even if there's only one student booked on but you may need to bring models to practice on. Your trainer will confirm this with you.
We will give you at least 7 days' notice if the course is under-subscribed to give you time to find a model. Tutors will try and provide models if you are finding it difficult to bring one yourself but is not their responsibility to do so.
BOOKING FEE
The booking fee is totally non-refundable. If you cannot attend the course, your booking fee will not be returned to you. You may be able to transfer to the next course date if adequate notice is given.
1-2- 1 TUITION
If a student specifically requests 1-2- 1 situation, the student will need to supply model(s) to practice on . We can sometimes arrange a model for you if you are unable to find a model.
An additional 25% of the fee paid direct to the trainer will be applied if you specifically request 1-2-1 tuition or we travel offsite to you.
COURSE MANUAL
The course manual is the property of Jane Bryan Beauty Training and is protected by copyright.
You cannot reproduce any of the manual without express written permission from us. You will be in breach of contract by using the manual or teaching the subject from the manual.
The home study manual is emailed to you prior to the course once you have paid the non-refundable booking fee. If you cannot print the manual off, we can post you a copy, but this will incur printing, postage and packaging costs of £15.
NOTICE OF ATTENDANCE
If you cannot attend the course, 10 days' notice must be given.
Notice of 10 days or more:
- Moving to another course date: £15 administration charge
- New date and course to be re-arranged within 6 months.
- Cancellation of course: booking fee is not refundable
Notice of less than 10 days:
- Moving to another course date: £30 administration fee
- Cancellation of course: booking and training fees not refundable
Notice of less than 5 days:
- Moving to another course date: £60 administration fee
- Cancellation of course: booking and training fees not refundable
Notice of less than 72 hours
- Moving to another course date: £90 administration fee
- Cancellation of course: booking and training fees not refundable
Notice of less than 48 hours
- Moving to another course date: £150 administration fee
- Cancellation of course: booking and training fees not refundable
COURSE PAYMENT
In the event of a genuine reason for cancellation (proof of which may be required) a request for transfer to a later course will be considered at our discretion. Courses transferred will incur an administration fee of £15, otherwise the above charges will apply.
INSURANCE
To practice the therapy that you have just studied by Jane Bryan Beauty Training, valid insurance is needed. Information regarding this is found in your manual. It is your responsibility to check that your existing insurance company will accept the course for insurance purposes.
PROFESSIONAL STANDARDS
Jane Bryan Beauty Training teaches courses to a high standard adhering to all health and safety standards throughout.
Certificates are given out to students who have shown competence throughout the course and submitted case studies which are deemed acceptable. However, we have the right to withhold the certificate if the tutor, assessor or training director deems the student to not have reached a competent standard. Further case studies will be set, and reassessment will be arranged. There may be an additional charge for this.
For professional standards, a certificate is awarded to show competence, but it is expected that each therapist practices at least 6-10 times before taking payment and advertising for clients.
ATTENDING THE COURSE
You will be expected to turn up punctually for the course, as provided by your tutor. Any medical conditions should be discussed prior to the course and noted on your booking form. You should be prepared to give and receive treatments throughout the course to complete and be deemed competent.
Please wear comfortable clothing i.e. jogging bottoms and a T-shirt are acceptable (no Jeans please), flat shoes or socks for footwear.
You cannot perform most treatments with long nails, so please ensure your nails are at a suitable length, otherwise you will be asked to leave the training and no money will be refunded.
Any items left will need to be picked up. If they are posted out Jane Bryan Beauty Training holds no responsibility to them arriving and a fee will be charged for postage. Items will be kept safe for collection.
If you do not complete and return the home study questionnaire 4 days prior to the course, you will not be able to attend the course and you will lose all monies paid
COMPLAINTS PROCEDURE
In the unlikely event your training course with us does not meet your expectations, the following policy should be followed:
Stage 1: Within 24 hours of attending the course, speak to your tutor (verbally or via email) if you feel you can in a calm manner to try and resolve any issues you may have.
Stage 2: If your complaint has not been resolved within 72 hours, send in a written copy of the facts of your complaint to the Training Director:
Your complaint will be investigated in full (the person you have complained about will have to be notified) and a conclusion drawn based on evidence from both parties. You will be notified with the outcome within 14 days of receipt of your complaint (assuming the tutor is not on holiday).
DISCLAIMER:
Our courses are taught to a high standard throughout, We do not traine you nor can any therapist diagnose medical conditions and should not be treated as a substitute for medical care. Contraindications and benefits are discussed as part of the course but are not intended to represent medical advice, nor be deemed as a treatment to cure or prevent disease.
All manuals have been checked and approved for accreditation through ThinkTree or Towergate Health & Beauty. In the case of courses that we teach for other recognised training providers these will be accredited under the other recognised training providers.
Jane Bryan Beauty Training accept no liability for injury or loss to person or property, nor do we hold responsibility for damage caused by you to another person after you have received your training.
